Our Policies

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Guarantee for Trees and Shrubs

OUR COMMITMENT SHOWS

Every Tree, Shrub, and Rose we sell is backed by our 30-day guarantee.

  1. You will receive a credit equal to the price you paid.
  2. Simply return deceased plant with your sales receipt.
  3. Only plants are guaranteed. Not delivery charges.
  4. Once the plant is replaced, it has no further guarantee.

This guarantee is not-transferrable from the original plant purchased to the replacement plant.

Trees and Shrubs that we plant are guaranteed for one planting season (April 1st to October 1st).

Plants that are damaged by deer, insects, rodent, due to breakage and/or neglect, or due to severe weather will not be replaced.

There are no returns or exchanges on Annuals, Perennials, and Houseplants. We stand by the quality and health of our plants. When they leave our care, it is the customer’s responsibility to continue the level of care that our staff provides. Our staff will happily diagnose any plant concerns and provide professional guidance.

Churchill's Garden Center – Nursery

We are not obligated to replace plants that fail to grow due to neglect, extreme weather conditions, such as drought or water restrictions, or any plant that has been overwintered in a container. Marginal (tender), tropical, or annual plants are not guaranteed to overwinter in our hardiness zone (5).

Return Policy for Gift Store

Unopened and unused store items may be returned within 10 days of the original purchase date and accompanied by the original receipt and store credit will be issued. Sale and clearance items are final sale.

Gift Card Policy

You may use a gift card at Churchill’s simply by handing it to the cashier for payment when making a purchase. Churchill’s gift cards are not to be confused with a credit or debit card and have no implied warranties. They are redeemable for merchandise only. Unused value remains on the card and cannot be redeemed for cash. Churchill’s is not responsible for lost, stolen or damaged gift cards or unauthorized use of gift cards.